We provide free of charge consultancy to our clients and future clients hoping that they will become our partners later. However, we are happy to help even if the partnership does not come to life. We can provide advisory in all activities and procedures listed in our web page; we make efforts to find the best solution; knowing very well that there is no such thing like 'simple case'. Problems are always arising but we can solve them or we can find such an expert that is very experienced in the given issue. Whenever it is possible we negotiate directly with the Customs Office, if - for any reason - it is not possible, even in that case, we or our experts will surely solve the problem.
We are happy to deal with transactions from the Far East. In our experiences these are the cases when we need to provide the most information and practical assistance. The Customs Office in the DEPO works flawlessly and reliably, procedures take a little longer only rarely and in exceptional cases. This is a result of the fact that our partners keep permanent contact with us and this way we are able to submit the accurately filled forms with all necessary information to the Customs Office. This practice makes the procedures much shorter. Many of our customers bring over their goods form BILK container terminal because they can manage the customs procedures more efficiently here.
We provide legal assistance in disputes with the Customs Office because it may happen that they make faults or some accidentally illegitimate step in their procedure. Obviously it applies to the customs procedures of other places as well, not only in DEPO.

Feel free to turn to us!